Terms of service

ShiftNails Terms and Conditions

Last Updated: 2025/05/05

These Terms and Conditions govern the sale of products between you and ShiftNails. They do not affect your statutory consumer rights. By placing an order, you agree to these terms. We reserve the right to modify these terms without prior notice.

1. Orders & Pricing

  • Order Acceptance: All orders are subject to product availability and our approval.

  • Pricing Accuracy:

    • Product prices are displayed in USD and valid at the time of publication.

    • We reserve the right to update prices without notice.

    • If a pricing error occurs, we will:

      • Notify you to cancel or reorder at the correct price.

      • Cancel your order and issue a full refund if unable to contact you.

  • Currency Conversion: Prices in other currencies (if displayed) are automatically calculated and for reference only.

2. Limitation of Liability

  • While we strive for accuracy, we do not guarantee the completeness of website information (e.g., product descriptions, images).

  • Our liability for any breach of these terms is limited to the total value of your order.

3. Order Confirmation

  • You will receive:

    • An order confirmation email upon submission.

    • A dispatch notification email with tracking details once shipped.

4. Stock Availability

  • If an item is temporarily unavailable, we will notify you promptly with revised timelines.

  • Product images may be illustrative; slight variations may occur in handmade items.

5. Customer Responsibilities

  • Accurate Information: Ensure all order details (e.g., address, contact) are correct. You are liable for costs arising from errors.

  • Intellectual Property: Copying, reproducing, or publishing any website content (images, text, etc.) is strictly prohibited.

6. Payment Methods

  • PayPal Only:

    • All payments are processed securely through PayPal.

    • You may use a credit/debit card via PayPal without a PayPal account.

  • Payment Verification:

    • Transactions are subject to validation by PayPal or your card issuer.

    • If payment is declined, your order will not be processed.

7. Contact Information

  • For order inquiries: empathyz@126.com

  • Response time: 24 hours on business days (Mon-Fri, 9:00 AM - 6:00 PM CST).